OFFICIAL FIBA EUROBASKET 2022 SHOP OFFICIAL SHOP
ARTICLE 1 - PREAMBLE
The General Conditions of Sale (GTC), hereinafter referred to as "these" are concluded between,
SPORTS EVENT MERCHANDISING, brand of FINANCIERE FG SPORT, a limited liability company with a capital of 10,000 euros, whose head office is located at 10 rue des Brielles, ZAC Grande Terre, 55000 BAR LE DUC, registered with the RCS of Bar-le- Duc under RCS 898 282 918, subject to French VAT under number FR04 898282918, e-mail: firstname.lastname@example.org
And on the other hand,
Any natural person behaving as a consumer wishing to place an order for product(s) and/or service(s) on the website of the online store,
Hereinafter referred to as “the customer”; Professionals defined by the Consumer Code as "any natural or legal person, public or private, who acts for purposes falling within the scope of his commercial, industrial, artisanal, liberal activity are expressly excluded from the scope of these presents. or agricultural, including when acting in the name and on behalf of another professional".
These presents define the rights and obligations of the parties in the context of sales made on the website of the official store of OFFICIAL FIBA EUROBASKET 2022 SHOP via the URL address www., hereinafter referred to as "the online store".
Any order for product(s) and/or service(s) duly validated on the “OFFICIAL FIBA EUROBASKET 2022 SHOP” online store site is subject to full and unreserved acceptance of these terms and conditions by the customer. The customer materializes the acceptance of these presents by his electronic signature by clicking on the icon "I have read, I understand and I accept the present General Conditions of Sale". This electronic signature has the value of a handwritten signature between the parties.
These General Conditions of Sale prevail over all other conditions.
SPORTS EVENT MERCHANDISING reserves the right to adapt and modify the General Conditions of Sale of the online store at any time. In the event of adaptation or modification, the conditions in force on the day the order is placed will be applied.
The customer has the option of printing these General Conditions and consulting them at any time on the website of the online store.
ARTICLE 2 - PURPOSE
The purpose of these presents is to define the terms applicable to the distance selling contract concluded between SPORTS EVENT MERCHANDISING and the Customer, in particular the rights and obligations of each of the parties.
ARTICLE 3 - PRODUCTS
3.1. Product quality
The photographs in the electronic catalog illustrating the products offered for sale on the OFFICIAL FIBA EUROBASKET 2022 SHOP online store website tend to describe and present the essential qualities of the items with the greatest accuracy. These photographs do not enter into the contractual field. If errors are introduced, in no case, the responsibility SPORTS EVENT MERCHANDISING can not be engaged
Within the framework of a pre-order, SPORTS EVENT MERCHANDISING cannot be held responsible for changes in quality, material or price of the products, occurring between the time of the placing of the pre-order and the official release date of the or product(s)
3.2. Product availability
The products and/or services visible for sale on the OFFICIAL FIBA EUROBASKET 2022 SHOP online store website are available while stocks last.
Indications on the availability of the products are provided to the customer when placing his order. In the event of unavailability after placing his order, SPORTS EVENT MERCHANDISING will inform him by e-mail or telephone and will offer him either to provide him with replacement items with similar or superior characteristics and qualities at an equal price. or higher, to cancel the order, or to refund the price if his bank account has been debited.
ARTICLE 4 - THE ORDER
• Order process
The order is placed after the completion of the following five successive steps:
- Item selection
The customer clicks on the "Add to cart" icon and checks the specifics of his order (item, quantity, size, color, price, etc.) from the photographs taken from the electronic catalog available on the online store's website. . The customer validates the choice of the selected product(s) on the “Validate my basket” icon. Information on the availability of products is given when placing the order.
- Customer identification
The customer identifies himself with his customer account. He indicates his identifier as well as his personal password. If he does not yet have a customer account, he proceeds to create one. He fills in the fields provided for this purpose on the site by indicating his contact details with the following mandatory information: title, surname, first name, complete delivery address, valid and personal email address, telephone number.
- Choice of delivery method
In accordance with article 7 of these General Conditions, the customer chooses the delivery method he wishes from the options offered.
- Validation of the order by the customer
After having checked the details of his order, the price thereof and corrected any errors, the customer proceeds to the final validation of his order by clicking on the icons "Validate the order" and "Proceed to payment".
- Payment of the order
The customer, after having validated his order, proceeds to the payment of the product (s) whose methods are defined in article 6 hereof. The customer declares on the one hand to use his personal card or to be duly authorized by the holder of the card to carry out the
payment and, on the other hand, ensures that this card gives access to sufficient funds to cover all costs resulting from the order.
• Confirmation of the order by OFFICIAL FIBA EUROBASKET 2022 SHOP
After reception by OFFICIAL FIBA EUROBASKET 2022 SHOP of the purchase order made by the customer (materialized by the completion of the five steps described above), OFFICIAL FIBA EUROBASKET 2022 SHOP sends an e-mail confirming the placing of the order to the address previously provided by the customer via his customer account. Sending this email results in the final formation of the sales contract between SPORTS EVENT MERCHANDISING and the customer. The customer's bank account is debited upon confirmation of the validation of the order. SPORTS EVENT MERCHANDISING reserves the right to refuse any order from a customer with whom there is a dispute.
ARTICLE 5 - PRICE
Prices are expressed in euros and include VAT at the rate in effect on the day the order is placed. SPORTS EVENT MERCHANDISING reserves the right to modify them, in particular in the event of a change in the VAT rate.
The price of the product is the price displayed at the time of placing the order and does not include transport and order processing costs, the amount of which is indicated to the customer before the final validation of the order.
The price invoiced to the customer is expressed with all taxes included. It includes the price of the product(s) selected by the customer, the costs of delivery, handling, packaging and storage thereof.
ARTICLE 6 - PAYMENT
The price of the products is payable in cash on the day of the actual order, only by credit card. The credit card networks accepted are Visa and Eurocard/Mastercard.
In order to make the payment, the customer communicates the number of his bank card associated with its expiry date as well as the last three digits of the cryptogram appearing on the back of the card.
The customer is debited from his bank account after OFFICIAL FIBA EUROBASKET 2022 SHOP has sent an order confirmation email.
Data Security and Privacy
The online store site is subject to the xxxxxxx secure payment system. This system uses Secure Socket Layer (SSL) technology which, thanks to an encryption technique, ensures the integrity and confidentiality of the data communicated by the customer.
At no time does OFFICIAL FIBA EUROBASKET 2022 SHOP have access to confidential information relating to the means of payment (card number, expiry date, cryptogram). Bank details are therefore requested from the customer for each new order.
Title retention clause
SPORTS EVENT MERCHANDISING retains ownership of the products sold until effective and full payment of the price of the order.
If the bank payment center refuses to give its agreement to the payment of the order, the sale is purely and simply resolved OFFICIAL FIBA EUROBASKET 2022 SHOP cannot be held responsible for the delay or failure to deliver due to non-payment client.
ARTICLE 7 - DELIVERY
After confirmation of full and effective payment of the order by the bank payment center, SPORTS EVENT MERCHANDISING undertakes to deliver the order to its carrier within a maximum period of 30 days after the conclusion of the contract.
SPORTS EVENT MERCHANDISING delivers parcels in Metropolitan France, Corsica, and in a large number of foreign countries.
The customer agrees to pay all taxes due on the importation of products, customs duties, VAT, and more generally all taxes due under the regulations of the country of receipt of the order.
Delivery is deemed to have been made as soon as the goods are physically handed over to the customer by the carrier.
The customer is expressly informed that it is his responsibility, upon delivery of the package, to check the general condition of the product(s) (damage, damaged or defective package, etc.) as well as its contents, and to ensure that it complies with his order (number, etc.).
Any complaint must imperatively be made by the customer in an express and written manner via the delivery note sent in the package or via the downloadable voucher on the site of the online store within three days of delivery.
SPORTS EVENT MERCHANDISING or a third party designated by him will contact the customer and process his complaint as soon as possible, indicating the procedure for returning the package.
SPORTS EVENT MERCHANDISING cannot be held responsible for the delay or failure to deliver due to the indication by the customer of a false or erroneous address, or an address to which delivery would prove impossible.
The risks of the thing are transferred to the customer when the latter or a third party designated by him, other than the carrier proposed by SPORTS EVENT MERCHANDISING, takes physical possession of the products.
Conversely, when the customer entrusts the delivery of the goods to a carrier other than that proposed by SPORTS EVENT MERCHANDISING, the risks of the thing are transferred as soon as SPORTS EVENT MERCHANDISING hands over the product(s) to the carrier.
If the order is not dispatched by SPORTS EVENT MERCHANDISING within 30 days, the customer may request the termination of the contract and the reimbursement of the full price by registered letter with acknowledgment of receipt, subject to a case of force majeure. .
Delivery times cannot be guaranteed in the event of force majeure, in particular and in a non-exhaustive manner in the event of a strike, war, riot, fire.
ARTICLE 8 - WITHDRAWAL AND RETURN POLICY
Within the framework of a distance selling contract concluded on the site of the online store, the customer has, without having to justify his decision, a period of 14 days to exercise his right of withdrawal from the receipt of the goods by the customer or a third party designated by him, other than the carrier.
The customer cannot however exercise his right of withdrawal on all products made according to the customer's specifications or clearly personalized, on articles likely to deteriorate or expire quickly, on contracts for the supply of a newspaper, a periodical or a magazine.
The customer exercises his right of withdrawal by completing the form provided for this purpose inserted in the package or available on the website of the online store. OFFICIAL FIBA EUROBASKET 2022 SHOP immediately acknowledges receipt of the exercise of the right of withdrawal by the customer by sending an electronic message to the e-mail address provided by the latter.
Return of products that have been the subject of the right of withdrawal by the customer
The product(s) are returned by the customer no later than 14 days following the communication of his decision to withdraw to the following address:
SPORTS EVENT MERCHANDISING
Grande Terre Avenue
10 rue des Brielles, ZAC Grande Terre
55000 BAR LE DUC
The costs of returning the product are the responsibility of the customer. The customer is advised to return his package by registered mail with acknowledgment of receipt, by Colissimo or by any other means allowing the package to be tracked.
The customer agrees to return the product in its original packaging, complete (accessories, instructions, label not removed from the product, etc.), clean and unworn, neither damaged nor damaged, and accompanied by the duly completed return slip. (transmitted in the package).
If the customer does not comply with these conditions and the product has in particular been depreciated by manipulations other than those necessary to establish the nature, characteristics and proper functioning of the good, SPORTS EVENT MERCHANDISING may refuse to reimburse the customer. In this case, the product will be reshipped at the expense of SPORTS EVENT MERCHANDISING to the customer without the latter being able to demand any compensation or right to reimbursement, with the exception of the subsequent exercise of his warranty rights on the goods sold.
Fees and reimbursement
SPORTS EVENT MERCHANDISING undertakes to reimburse the consumer for all sums paid when ordering, namely the price of the product(s), the delivery and processing costs of the order, and this, upon recovery of the goods or as soon as the customer has provided proof of the shipment of these goods, the date retained being that of the first of these facts, subject to receipt of the products under the conditions described in the preceding paragraph.
ARTICLE 9 - EXCHANGE POLICY
OFFICIAL FIBA EUROBASKET 2022 SHOP does not exchange products.
However, the customer is reminded that he can make use of his right of withdrawal in accordance with Article 8 hereof and then place a new order on the website.
ARTICLE 10 - LEGAL GUARANTEE OF CONFORMITY
SPORTS EVENT MERCHANDISING undertakes to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to defects of conformity resulting from the packaging.
The property is in accordance with the contract:
• If it is specific to the use usually expected of a similar good and, where applicable :
- If it corresponds to the description given by OFFICIAL FIBA EUROBASKET 2022 SHOP and has the qualities that it presented to the buyer in the form of a photograph;
- If it has the qualities that a buyer can legitimately expect given the public statements made by OFFICIAL FIBA EUROBASKET 2022 SHOP, in particular in advertising or labeling;
• Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of OFFICIAL FIBA EUROBASKET 2022 SHOP and which the latter has accepted.
In the event of a lack of conformity, the customer has the choice between replacing or repairing the good. Whatever the option chosen by the customer, the latter returns the goods to the following address:
SPORT EVENT MERCHANDISING
Grande Terre Avenue
10 rue des Brielles, ZAC Grande Terre
55000 BAR LE DUC
The replacement or repair of the good takes place at no cost to the customer. If the repair or replacement of the good proves impossible, the customer can return the good and have the price refunded or keep the good and have part of the price refunded.
The refund of the price takes place within a maximum period of 14 days from receipt of the goods by SPORTS EVENT MERCHANDISING or the third party designated by it by bank transfer to the account entered when placing the order, provided that the goods is actually non-compliant.
ARTICLE 11 - LIMITATION OF LIABILITY CLAUSE
SPORTS EVENT MERCHANDISING is automatically liable to the customer for the proper performance of the obligations resulting from the contract concluded at a distance, without prejudice to its right of recourse against its service providers.
However, he may exonerate himself from all or part of his liability by providing proof that the non-performance or poor performance of the contract is attributable either to the customer, or to the fact, unforeseeable and insurmountable, of a third party to the contract, or to a case of force majeure.
ARTICLE 12 - INTELLECTUAL PROPERTY AND COMPETITION
The site of the online store, all of its content (including texts, works, visual elements and the underlying technology appearing on the site), as well as all the rights relating thereto are the exclusive property of SPORTS EVENT MERCHANDISING and are protected worldwide by copyright and intellectual property.
Any reproduction, in whole or in part, of the site, and any link to the site of the online store are systematically subject to the authorization of SPORTS EVENT MERCHANDISING. In the absence of authorization, SPORTS EVENT MERCHANDISING reserves the right to take any action against the offender.
The products and/or services offered on the website of the online store are intended for the personal use of customers. Customers or recipients of products are prohibited from any partial or total resale of said products.
ARTICLE 13 - PERSONAL INFORMATION
The customer fills in the mandatory fields marked with an asterisk during the purchase process, under penalty of not validating his order. This information is collected solely for the purpose of distance selling.
In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information relating to customers has been declared to the National Commission of the Computing and Liberties (CNIL).
The customer is informed that he has the right to access, modify, rectify and delete personal data transmitted to OFFICIAL FIBA EUROBASKET 2022 SHOP at any time. To exercise this right, the customer submits his complaint to the e-mail address indicated at the top of this document.
OFFICIAL FIBA EUROBASKET 2022 SHOP undertakes not to disclose to third parties the information provided by the customer.
The personal data transmitted by the customer is used in the context of the processing of his order and to reinforce and personalize the communication of the products reserved for the customers of OFFICIAL FIBA EUROBASKET 2022 SHOP, in particular by means of newsletters.
The customer can unsubscribe at any time. OFFICIAL FIBA EUROBASKET 2022 SHOP will take this into account within a maximum period of 2 working days. However, when the customer visits the online store site from certain partner sites of OFFICIAL FIBA EUROBASKET 2022 SHOP and identified as such, the data concerning him may exceptionally be communicated to them. If the customer does not wish this, he must notify OFFICIAL FIBA EUROBASKET 2022 SHOP when ordering.
ARTICLE 14 - ELECTION OF DOMICILE
OFFICIAL FIBA EUROBASKET 2022 SHOP elects its domicile instead of the registered office indicated at the top of this document. The client establishes his domicile instead of his main residence.
ARTICLE 15 - APPLICABLE LAW
The parties submit these general conditions of sale to French law.
ARTICLE 16 - SETTLEMENT OF DISPUTES
SPORTS EVENT MERCHANDISING and the lay customer make their best efforts to settle their dispute amicably and may submit it to a consumer mediator before any referral to the judge. In the absence of an amicable settlement, the dispute will be submitted to the competent French courts.